A one-day workshop on the risks, the pitfalls and the prevention strategies for managing difficult employee behaviour

Brisbane | 14th May   
Sydney | 16th May  
Melbourne | 21st May   
Perth | 23rd May
Ensuring that difficult employee behaviours are managed effectively, and compliantly has been one of the biggest challenges facing HR professionals today. Having a solid understanding of the relevant laws and strategies around the management of such behaviour can significantly minimise legal, financial and cultural risks for your organisation. By attending the one-day Masterclass, you will gain a solid understanding of the relevant laws governing the management of difficult employee behaviour, how to avoid legal pitfalls and manage such behaviour, and if escalated – any related claims. 
With lots of opportunities for questions and advice, the masterclass provides delegate with practical steps you can take-back to the office and start implementing immediately.  
It will allow delegates to train their managers on how to identify and better manage underperformance, difficult employees and situations in the workplace – before they get escalated to senior management or legal.  

Key Learning objectives of the 3rd Annual Managing Difficult Employee Behaviour Masterclass:
  • Interactive one-day ‘Masterclass’ format looking at high-level content, with limited seats to facilitate dialogue and questions in a small-group learning environment 
  • Trusted guidance and advice from experts, focusing on practical steps you can take to work immediately 
  • Leverage case law examples and real-world practical strategies to prevent and manage unfair dismissal claims 
  • Role Play a variety of performance and behavioural scenarios on having difficult conversations with employees 

About your Masterclass Leader

Tass Angelopoulos


Tass Angelopoulos Workplace Lawyers

Tass is the principal of Tass Angelopoulos Workplace Lawyer.  Tass has had over 20 years’ experience as a specialist workplace and employment lawyer. Tass has been an in-house advisor at the Fair Work Commission, the Australian Hotels Association and the Civil Contractors Federation NSW.  Tass was a barrister in Melbourne.  He has also worked at Clayton Utz, Norton Rose and DLA Piper. Amongst his qualifications, Tass holds a Master of Laws as well as a Graduate Diploma in Labour Relations Law.  
He has been included in Best Lawyers continuously from 2013-2018.
Tass is a strategic advisor that partners with clients to assist them to develop their long term and short term strategies to resolve the employment and workplace law issues that arise. This includes advice on day to day employment matters including workplace policies , employment grievances and dismissal related matters; business restructuring including redundancy; use of confidential information and post-employment restraints;  awards and agreement, disputes, enterprise bargaining, industrial action, right of entry and anti-discrimination laws and advocacy in courts and tribunals. Tass builds trust and confidence with all stakeholders and partners with business to create outcomes that balance risk and compliance with commercial needs.

Why attend the Managing Difficult Employee Behaviour Masterclass

  • Develop internal processes to effectively respond to difficult employee behaviour 
  • Avoid common pitfalls during the investigation, disciplinary and/or termination process  
  • Understand employers’ legal obligations to proactively mitigate financial risks
  • Strategies for implementing consistent policies and procedures across your organisation
  • Strengthen your disciplinary and termination process 
  • Acquire the skills to conduct difficult conversations in an appropriate and confident manner 
  • Conduct procedurally fair workplace investigations which are legally defensible 
  • Gain practical advice to avoid egregious claims under the FWA, Common Law and in employment contracts 
  • Understand what constitutes ‘reasonable management action’, ‘harsh’, ‘unreasonable’ or ‘unjust’ actions 

Who should attend the Managing Difficult Employee Behaviour Masterclass

Directors, Heads, Specialists and Senior Managers responsible for managing employees, workplace conflict, disciplinary processes, investigations and terminations. 
Sample Job titles include: 
  • Human Resources 
  • Workplace/ Employment Relations 
  • Industrial Relations 
  • People & Culture 
  • Performance Management 
  • Learning & Development 
  • Line Managers and supervisors 
  • Team Leaders 
 From across all industries

Testimonials from Last Year's Masterclass

Location for Managing Difficult Employee Behaviour

This one-day masterclass will take place in a 5 star hotel in the location's CBD.

Venue will be confirmed up to 4 weeks before the event takes place.